Pitcher & Piano York

The worst bottomless brunch I have been to! The dishes were so small for the price and we had to keep asking for drinks usually staff come over and ask what next drink you would like we had to chase up loads. Also my friend ordered a vegan breakfast (we did a pre order) and she was brought a traditional breakfast We sent it back asking for vegan and the staff member brought over her breakfast and said she was embarrassed herself as it consisted of 1 sausage, beans, 2 tomatoes and about 5 mushrooms. They didn’t even give her plain toast or a hashbrown (which were both vegan friendly) I will not return for bottomless brunch here it’s actually put me off going back at all and P&P used to be a firm favourite for me in York! We did complain and got 20% off the whole bill which made up for it but it’s still a really bad brunch

We were sat outside on the terrace but you can only order food on the QR code on the table and not drinks so after we'd ordered the food I had to go to the bar to order drinks. I asked for 3 different drinks, of which they were missing ingredients for so were unable to make so whilst I was waiting for them to find something they could make my food had meanwhile been delivered to my table and since gone cold by the time I got back to the table from the bar. When we enquired how we got the heater to work in our booth we were told some of them didn't work. The staff were a misery and not that helpful. It was a disaster from start to finish and I didn't enjoy my visit at all

Served by Laura, Joe and Ella, they returned to the table every 10 minutes asking if we wanted another drink! Very efficient and happy to serve us. Food ordered and delivered within 15 minutes. Definitely worth the money!