Bill's Restaurant & Bar York

Lovely food! However the 12.5% Service Charge which is awkwardly automatically added to your bill is just greed from corporate at the top who don’t want to pay their employees a proper wage and want to take it from the customers pockets instead I wouldn’t of ate here if i knew this was the case, normalising of tipping culture is getting out of hand in the UK and will ultimately push your customers away to spend their hard earned money elsewhere

After going to other Bills restaurants we expected good things. This has a similar theme to the others & it's an enjoyable place to be. We'd wanted to try the unlimited pancakes for a while but unfortunately we left feeling a bit disappointed & kind of short changed. They tasted okay & were presented well but they were just 'okay' The restaurant wasn't very busy as we arrived just after 3pm. Our initial server was quick to greet us, polite, friendly & seated us straight away. However from then on things took an age to move along. A different server took our orders & after the first arrival of the pancakes we sat & waited.... & waited.... & waited for the next serving. Again they seemed quite some time before arriving & this went on for the whole of our service. Staff wondering around chatting to each other, glancing our direction at empty plates, to then carry on chatting. By the end of our visit we felt like the cost of the pancakes was coming out of the staffs pockets & they were doing everything possible to string out the time between orders & save a few ££ (obviously not the case but how it felt) So we both left with a bit of a disappointed feeling really, which is a shame as we've always enjoyed other Bills🫤

Lovely staff, they go above and beyond. The food is amazing quality with generous portions. The flowerpot dessert is an ingenious idea and would definitely recommend it to others, you can eat everything but the plate!