Slug & Lettuce - St Albans

Brilliant all you can drink ABBA brunch. Our hostess Abby (as seen in photos) was excellent. Apparently Abby does a mobile cocktail service, which I would imagine would be worth hiring from our service at the Slug and Lettuce. The only minor criticism is the ABBA music needed to be a bit louder, it got drowned out by the party at the end of the room.

I came here on a night out for my friends 21st and there were about 7 of us. Immediately i could tell that the staff didn’t want to be there and at any request they rolled their eyes at me. There was one younger girl at the start who was very polite but I think her shift finished. I understand it was a Saturday night and they were busy but at least put a smile on your face. I have worked customer service for many years so it’s not an excuse. One woman who was serving us turned her back on us and walked away immediately after putting down the food so i was unable to make any requests and when she came back, i asked for mayo and the look this woman gave me for making a simple request. she rolled her eyes and acted like i was asking so much of her. I also wasn’t aware that bottomless brunch meant one meal so when i went to ask the man for another meal he said I could only have one meal and i said really? and he said ‘well yeah obviously.’ I just think if you’re working in hospitality like that, you need to be a bit more courteous and polite to your customers because the service was honestly disgusting. Me and my friends will not be returning to this place again which is hugely disappointing.

We stopped for a small snack. Nice ambience of the restaurant, but little explanation from the staff for non-locals. Well presented dishes, but the burrata was more of a mozzarella than anything else. The croquetas were OK.