Gaucho Broadgate

For the price point, this was a disappointing experience. On a Friday night, the restaurant felt short-staffed. The food was mediocre: all the steaks were over-seasoned, two arrived cold, and the chips were so salty they were inedible. The wrong sides were brought to the table, and although staff said they would be removed from the bill, they still appeared at the end. The steak knives were poor quality and struggled to cut through a marinated steak that I should have been able to cut with a butter knife. Drinks were slow to arrive every time we ordered. Service missed many basics: clearing plates, pouring wine, checking in on the table, and serving in a timely manner. Instead, staff were often seen talking among themselves. My last visit to this Gaucho was ten years ago. I had hoped for improvement, but it was average then and remains average now. The only positives were the warm greeting on entry,the farewell and cocktails.

First time being to this restaurant, will likely to be the last time. Firstly the service was not existed and it took 30 minutes for starter to come, the coffee was good but it spilled out so kept dripping, which was very unprofessional. The bread was good, the prawns starter was ok, sea bream was blend, spinach was watery, basically everything was blend. The brownie was the best of the food which was sad… No way I’ll be back.

I cannot rave enough about this Restaurant & Bar. The staff were welcoming and got all 10 of us sorted with drinks as soon as we arrived. After approx 20 minutes we were shown to our table. Wow, what an amazingly decorated underground restaurant. Our host was Miri, who was fantastic from the first encounter until we all left. Excellent advice on starters and drinks. The starters came very quickly and everyone was impressed with both the quality and the serving size. The wine selection was very special and we choose wonderful Red that complemented the Steak perfectly. The mains & sides were brought out and everyone was blown away by the quality of the food. The chips were really good, spinach was outrageously good and the tender stem broccoli was the same. The 400g Ribeye was one of the best Steaks I have ever had. I had the cheesecake (as suggested by Miri) & I was done. The whole experience from start to end was amazing.