Lost Property

I stayed here recently on points. This property aligns well with the Hilton brand. It has a nice size lobby to relax in as well as a restaurant open late enough should you need a bite. I'll start by highlighting a friendly staff. Even on London Marathon weekend, they found a way to get us checked in a bit early which was very nice. We got a double bed room and while it was tight, it was in-line with most European hotels. The A/C worked well and it was very clean. The bathroom had one of the half door showers which I never really understand, but also both a rain shower head and washing wand. Water pressure was good too. Finally, even in the tightness, we had a small refrigerator in our room. Location was good - a quick walk to the tube and close enough to walk to a few sites, including the St Paul Cathedral. I really do not go to London often, but could see considering staying here again if I did. Enjoy!

I was truly delighted to stay at the Hilton in London, and I must say that my experience was exceptional from start to finish. From the moment I arrived, the check-in process was seamless, efficient, and welcoming. The staff at the front desk made me feel valued and ensured that everything was in order. My room was exactly as expected—beautifully maintained, clean, and perfectly comfortable. It was everything I had hoped for and more. What truly stood out, however, was the outstanding hospitality of the entire team. Every member of staff I encountered was not only incredibly polite but also remarkably composed and professional. Their attentiveness and warm demeanor made the stay even more enjoyable. A special mention must go to a tall gentleman who worked in the hotel bar and restaurant in the afternoon. He was not only excellent in his service but also displayed a level of professionalism and charisma that one would expect in the finest restaurants and luxury hotels. His attention to detail, friendly approach, and effortless ability to make guests feel welcome were truly remarkable. The location of the hotel is simply unbeatable, making it an ideal place to stay while exploring London. Being there was an absolute pleasure, and I would highly recommend this hotel to anyone looking for a top-tier experience in the city. I look forward to returning in the future!

The food is another level, brilliant sized portions, awesome plating and absolutely delicious. We had cornfed chicken and sea bass, the chef sent a surprise dish for us which was aubergine battered! The kids unknowingly gobbled it up! The service was top class, very empathetic, polite and professional. The rooms had a beautiful character to it. Aesthetically pleasing, just the right size with very good sized TV and the BEST MATTRESS of all the hotels we have ever been too! Highly recommend!!