Aqua Shard

The views from Aqua Shard are absolutely incredible. If you want to stare out over London while sipping water and waiting endlessly, this is the place for you. Unfortunately, the food and service did not come anywhere close to matching the view. I ordered a steak and a glass of red wine to go with it. The steak eventually showed up, not cold but not exactly hot either - let us call it room temperature chic. The wine, however, took another 10 minutes to arrive, which meant I got to experience the thrill of eating steak like it was a school cafeteria lunch. Nothing says fine dining like chewing beef while watching your waitress walk past you repeatedly without making eye contact. The service was painfully slow, the food was nothing special, and the only thing memorable was how bad the whole experience was. For the price they charge, you would expect at least hot food and wine that arrives with your meal. Instead, you are basically paying for the view - and while the view is spectacular, I can get the same view with a tube of Pringles on my balcony and still have change left over. We will not be back. Unless they start charging admission just to look out the window, in which case I would rather pay for that instead of another premium steak-and-water pairing. But hey - at least you can pee while looking out over the city.

Aqua Shard is a fantastic dining experience with breathtaking window views of London’s skyline from the 32nd floor of The Shard, perfect for a romantic date or special celebration. Our server, Cameron, was outstanding—attentive and friendly, making the evening even more enjoyable. The starters were delicious, each one full of flavor. The chicken terrine was delightful, the beef fillet was incredibly tender, and the duck was simply superb. We chose the window-side 3-course set menu with wine pairing, which was a great addition, though the dessert port wine was a touch too sweet for me. The Fleming signature drink was a standout—I had to order another! The vibrant atmosphere paired with those iconic views makes it a memorable spot for any occasion. Make sure to book a table in advance to snag that stunning view!

We had a wonderful evening at Aqua Shard and wanted to share our feedback following our visit. First and foremost, the service we received from Jorge was outstanding. He truly made our experience fun and enjoyable. His enthusiasm, attentive approach, and excellent food recommendations really enhanced our evening. Jorge’s passion for his job shone through and added a personal touch that made the night special, he’s a real asset to your team. The food was absolutely delicious, every course was exceptional. We genuinely couldn’t fault a single dish. In particular, the heritage carrots were the best we’ve ever had. That said, we did feel the dining area was overly busy with staff. On several occasions, we noticed food being taken to the wrong tables, including ours. While everyone was courteous, the constant movement made the space feel a bit chaotic and disrupted the otherwise elegant atmosphere. Additionally, the background music gradually became louder throughout the evening, which in turn raised the overall volume in the restaurant. At times, it was difficult to hold a conversation across the table without raising our voices. Despite those minor points, we had an amazing time. The cocktails and wine were divine, the food was flawless, and Jorge’s service truly elevated the entire experience. We look forward to returning.