Toby Carvery - Caerphilly

Went for the half price carvery offer and we clearly weren't alone with that idea! The pub itself is clean and tidy and benefits from a bit of refurbishment last year. Tables well cleaned and laid, service very friendly and efficient. Carvery was busy, but running smoothly so not too long a wait and a decent portion of meat before you create your own vegetable mountain smothered carefully in gravy that you have to carefully manoeuvre back to your table. Roast potatoes are good, gravy is good and a decent selection of vegetables. The beef was a bit chewy and the standard issue knife isn't up to the job of cutting it TBH. It's a good roast dinner and plenty of it, when on offer it's really good value and the pub itself makes it a pleasant place to eat.

Received a different tables bill Sausages with king size was never received “Chef said bring them over in two minutes” As stated above overcharged and wasn’t willing to wait for a manager to receive refund A half hearted apology Other table obviously had the cheaper bill. Dissatisfied always 9 / 10 out of ten really showed poor customer service skills Sunday and should be compensated

Absolutely awful! We visited on a Sunday when it is more expensive as well - never again! The only good thing was the wine - meat had pockets of blood in it, Yorkshire pudding I was given was smaller than a quarter of the size of anyone else’s, the gravy was like water, there were barely any sauces as most of the bowls were scraped empty and the vegetables I had were cold. Have been there previously many times and it’s always been lovely and whilst it was busy I’ve been there when it has been much busier and had no problems. Tried to ask our waitress for the bill and she totally blanked us as she knew we were going to complain about the food. Gave up in the end and had to go to the bar to pay. We were thinking of booking for Christmas for eight of us but that’s definitely not going to happen now!