The Montague Hotel

My daughter and I spent 5 days here in August 2025. Our room was very clean, quiet and large by central London standards. Location was perfect being close to theatre district and next door to British Museum. Staff were excellent, very welcoming and informative. We did not have any meals here as we were out and about a lot so can’t comment on the hotel restaurants. Overall we enjoyed our stay here. We hope to return to London and would definitely stay here again. We highly recommend The Montague.

Cigar Experiences At The Montague On The Gardens. An experience it was… unfortunately, the single worst experience I’ve ever had the privilege to pay £80 for. I bought this as a special birthday present for my husband, expecting a sophisticated whisky and cigar experience. What was advertised: Comfortable seating on The Montague’s outdoor terrace overlooking the secluded private gardens of the Bedford Estates Choice of Montecristo Petit Edmundo or Hoyo de Monterrey Petit Robusto cigar Glenfiddich 12yo Whisky (50ml) Steak baguette With an 18.5% tip prepaid The reality was shockingly poor: On arrival, despite having a booking and prepaid package, my husband was left waiting a long time while staff fumbled around, not understanding what had been paid for. After 30 minutes, he was told he would be given a “surprise cigar” which turned out to be a cheaper one than advertised. Only when my husband questioned this did they reluctantly give him what I had originally paid for. Instead of the promised elegant terrace with private garden views, he was taken to a room made up like a fake beach with sand, nothing like what was sold. The included double Glenfiddich whisky was not served. Staff told him that the complimentary gin & tonic he was offered while waiting was “in place of it”. This is unacceptable, it was not what was purchased. Overall, the service was confused, disorganised, and deeply disappointing. I was horrified, as this was meant to be a thoughtful, memorable gift. Instead, it turned into a frustrating and embarrassing experience. If you are considering booking this, I strongly recommend you think twice. What was delivered bore little resemblance to what was advertised, and certainly not worth £80 + prepaid service charge.

⭐⭐⭐⭐⭐ Absolutely Outstanding – A Hidden Gem in Central London! I had the most incredible stay at The Montague on the Gardens. This charming boutique hotel is a peaceful escape right in the heart of Bloomsbury — just a short walk from the British Museum and Russell Square station, yet it feels like a tranquil retreat. From the moment I arrived, the service was impeccable. The staff were warm, welcoming, and truly went above and beyond to make my stay comfortable — even offering a glass of champagne at check-in! Every detail was thoughtfully taken care of. My room was beautifully decorated in classic British style with modern comforts, a super cozy bed, luxury toiletries, and a lovely view over the gardens. It was spotless and incredibly comfortable. The food was another highlight — the breakfast buffet was fantastic, with a great variety of fresh options, and the Blue Door Bistro served an amazing dinner. I also loved the themed Beach Bar experience, which added such a fun touch to the stay. What really sets this hotel apart is the genuine hospitality and attention to detail. The staff made me feel truly at home — friendly, professional, and always ready to help. If you’re looking for a hotel with character, comfort, and exceptional service in a perfect location, The Montague on the Gardens is it. I’ll definitely be back!