Toby Carvery - Castle Bromwich

I have been coming here with friends for awhile. The staff are always polite, welcoming and friendly. Sometimes the food can be dried out from the lamps and other days not much items left. But all in all I have still enjoyed eating there. There always seems to a good atmosphere when visiting. The portion sizes are good and also the table service. Sometimes it can be very loud from other people, but that can not be helped when everyone is enjoying themselves. The staff always check if there are any allergies or problems. They always look well presented and clean. The staff all look happy, which makes you feel comfortable to be there.

Not the greatest of welcomes. Stood next to the 'wait here' kiosk with staff ignoring because they were busy. Until the queue numbered over 10 people. Staff were stressed, carvery meat slicer looked fed up/tired and didn't engage even when we were saying thank you to him. Food was mediocre and put on a cold plate so you ended up eating g a cold carvery dinner. Meat portions need addressing or simply put the price up by £1. I'm 47 not 12 years old, I don't expect to be able to see through a piece of meet! Having said that the roast were lovely, the 2 poor struggling girls running around clearing tables were very efficient. More staff is needed, though.

Great service my daughter has a dairy and wheat allergy Courtney the waitress ensure she was catered for and all correct procedures was followed. Well done Courtney our young kids was very demanding she also made them feel welcome. My only criticism would be that they should be chips available on the menu I know it's a carvery but they should be more of a option to have options for guests who don't wish to have carvery.